TrueGrip offers custom Grip tape for various gaming mouse.
What personal data we collect and why we collect it
When you purchase from us, we ask you to provide information including your name, address, email address, credit card/payment details. We also collect your IP address. We use this information to:
- Send you information about your account and order
- Answer to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations that we have, such as calculating taxes
The informations submitted through the forms are store on our website database and can be review and delete on simple request by their author.
We do not allow comments on any page.
We don’t use analytics, avertizing or social media cookies. But we are using cookies, essential to make our website work:
__stripe_sid: Cookie from Stripe (one of the payment platform that we use), expires after 30 minutes.
__stripe_mid: Cookie from Stripe (one of the payment platform that we use), expires after 1 year.
edd_items_in_cart: Stores how many items you have in the cart, expires after 30 minutes.
PHPSESSID: Used to establish a user session and to pass state data, expires at the end of the session.
wordpress_logged_in_*: If you have an account and you log in, this cookie will keep you connected to your account, expires after 2 weeks or when you log out.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We don’t share your data with third-parties in a way as to reveal any of your personal information except for payments.
Who can see your personal information
If you are not a registered client in our site, there is no personal information we have or can see about you.
If you are a customer, your personal information can be accessed by the website’s administrator and the support team when it’s needed to get the information about your account in order to provide support
How long we retain your data
If you have an account, all personal data that we hold about you were collected for legal reasons. We must keep them at least 10 years.
What rights you have over your data
If you have an account, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can’t request that we erase any personal data we hold about you because we are obliged to keep them for legal reasons.
How we protect your data
We are entirely using SSL/HTTPS throughout all our site. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
What data breach procedures we have in place
Administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user. Then we will contact each user that might be affected.
Your contact information
The website https://truegrip.shop is a service offered by : TrueGrip
Micro entreprise : L.BRUHIER
15, rue Leverrier, 59200 Tourcoing, France.
RCS : Lille
Publication director : L.Bruhier
You can contact us at firstname.lastname@example.org
TrueGrip is a registered trademark.